Payment Policy
At Drap, we strive to provide a secure and seamless payment experience for our customers. The following outlines our accepted payment methods and the policies related to payment processing.
Accepted Payment Methods
We currently accept the following payment options at checkout:
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Cash on Delivery (COD)
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Bank Transfer
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SadaPay
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Debit/Credit Card
Customers may select their preferred method during the checkout process.
Bank Transfers
If you choose Bank Transfer or SadaPay, our account details will be displayed at the checkout page. After completing the transfer, customers must send a screenshot of the transaction to our official WhatsApp number for verification.
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Payment verification typically takes up to 24 hours.
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Orders using prepaid methods (Bank Transfer, SadaPay, or Card) will be processed only after payment confirmation.
Failed or Unverified Payments
In cases of failed transactions or delayed payments, our customer support team will reach out to resolve the issue. Drap reserves the right to cancel unpaid or unverified prepaid orders if confirmation is not received within a reasonable timeframe.
Payment Security
All transactions are secured via SSL encryption and transmitted over HTTPS. We do not store any financial information on our servers. Payments are processed through reputable and secure third-party gateways to ensure data privacy and security.
Privacy Policy
Drap is committed to maintaining the privacy and security of your personal information. The following policy outlines how we collect, use, and protect your data.
Information We Collect
When you place an order through our website, we collect the following information:
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Full Name
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Shipping Address
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Phone Number
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Email Address
This information is used exclusively to process and fulfill your order.
How Your Information is Used
We use your data to:
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Process and deliver your order
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Communicate order updates and support requests
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Ensure secure and efficient service
We do not use your data for email marketing or promotional messaging unless you have explicitly opted in. At present, we do not send marketing emails.
Third-Party Sharing
We share your data only with third parties essential to order fulfillment, such as courier services. Additionally, our website uses Meta Pixel for advertising purposes. This tool may collect anonymized behavioral data for retargeting ads. However, we do not sell or rent any personal data to third parties.
Data Security
Your data is stored securely and protected through SSL encryption. Only authorized Drap personnel have access to customer information, and all staff are required to handle data responsibly.
User Rights
Customers may request access to, modification of, or deletion of their personal information by contacting our customer support team. We are committed to honoring all data access and correction requests in compliance with applicable laws.
Age Restrictions
Our website is open to all users. However, we recommend that minors obtain parental consent before making a purchase.
Contact us:
info@draptextile.com
+92 329 2322229
*We typically respond within 24 hours